How to Fix Computer Errors? - Way to Fix Windows Errors
last updated on: 11/10/16 08:42AM
   Fast Solution to Problem Compatibility function in Windows 7 Home Premium a empty promise A lie [04/07/16 11:05AM]   
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"Compatibility" function in Windows 7 Home Premium: a empty promise? A lie?__

I was directed to Kevin's August 25 '09 reply and SvetC's identical December 15 '09 reply to users trying to run programs w/Windows 7's compatibilility function, when I tried to get online MS help for the following:

 The "older" program in question is the '07 Sony Ericsson PC Suite package that enables synchronization of SE smart phones with PCs.
It worked fine on XP w/SP 3.
It even has been working on this $&)(*!@%&*( Windows 7 (Home Premium) 64-bit HP desktop I bought
this year.
Now it's not working so well.


I've done all the things you suggest in the generic responses cited above.

I noticed that neither the SE PC Suite- nor any of the other Sony Ericsson elements- were in the troubleshooter's list of programs, so I chose "Not listed," browsed, & identified the startup.exe file.

The first time I ran the troubleshooter just to get the installed program working so I could update it, a msg said "1607: Unable to install InstallSheld Scripting Runtime," but it kept copying files and updating itself anyway for a while, til it failed.  I
ran it the 2nd time w/installation disc inserted, &  got message:  "Error 1303.
The installer has insufficient privileges to access this directory: ...x86Microsoft.MSXML2_6bd6b9abf...
[etc.] The installation cannot continue.
Log on as an administrator or
contact your..." etc.
I thought I HAD chosen to run the thing as administrator; besides, I am the owner and ONLY user of this computer, and a member of the administrator group.

     So I went in to EVERY *.exe file on the original installation disc and manually checked "Run as administrator" and "Run compatible w/XP SP3." Ran the thing again trying to reinstall the program; and NOW it says  "Cannot find the program." (E:/setup.exe,
a fairly simple address)

    Insult to injury:I responded to MS's automated offer of online help at this point, only to be confronted with a "Ms Support Diagnostic Tool:" a window demanding "Enter the passkey provided by your support professional.
Support Provider: Microsoft." The
only clue provided as to what this might mean was "Read the Ms support privacy statement online," which I clicked.
This brings up a generic privacy policy, w/no mention of a "passkey" or "support pro." So I copied the Ms demand verbatim into the Ms site's
search bar, and ended up on a discussion forum re compatibility issues.
From the other letters I get a very bad feeling which I now can identify as Microsoftitis: the vivid sensation of being rather carelessly fleeced.

   Please advise.
  

    FYI - I hate several extremely annoying things about Windows 7.
I'll submit them as separate questions, in a last-ditch attempt to salvage my 17-year monogamous relationship with Microsoft, and avoid the new learning curves of Mac and Linux.
But there are
too many curves being thrown my way by MS.

Keys to the Problem "Compatibility" function in Windows 7 Home Premium: a empty promise? A lie?__


Actually - both questions were asked.  ;-)
 
So you have downloaded:
http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/pcsuite/t715?cc=gb&lc=en
 
Which is the "Sony Ericsson PC Suite 6.011.00"; from (specific link):
http://www.sonyericsson.com/cws/download/1/357/877/1264411538/Sony_%20Ericsson_%20PC_%20Suite_6.011.00_Web_ENG.exe
 
And that is what you are attempting to install on Windows 7?
 
It is stated as supporting Windows 7.
 
They state the Installation instructions:
Download the file to a temporary folder on your PC.It is recommended that you uninstall any previously installed version of the Sony Ericsson PC Suite.Execute the downloaded file.
If you are updating to a newer version of the Sony Ericsson PC Suite, you may need to restart the PC after the new installation is completed.
And then have a way to contact them if you need further assistance:
http://www.sonyericsson.com/cws/common/contact?cc=gb&lc=en
 
So my suggestion is that you download the above installation - uninstall any older versions you have attempted to install and use, reboot, install the latest version (only after you removed the older versions yourself) and see if that fixes everything.
 
Either way - I request you come back here and respond as to whether or not that fixed your issue.

--
Shenan Stanley
     MS-MVP    
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Click here to download the registry repair application


Another Safe way to Fix the problem: "Compatibility" function in Windows 7 Home Premium: a empty promise? A lie?__:

Click here to download the registry repair application .

How to Fix "Compatibility" function in Windows 7 Home Premium: a empty promise? A lie?__ with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your computer.  Run it, and it will scan your computer. The errors will be shown in the scan result.

2. After the scan is finished, you can see the errors and problems which need to be fixed.

3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been removed.


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